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Dubai · Abu Dhabi · Sharjah · Villa, Apartment & Commercial info@downtownservices.ae
Cleaning from AED 299 · Technical from AED 349 +971 50 705 3034
How we structure the work

Essentials. Restore. Protect.

Twenty service lines is a lot to navigate, so everything we do sits inside one of three programs. Most clients arrive needing one and end up on the third.

Essentials from AED 349 Restore from AED 299 Protect from AED 1,499 / year
  1. Home
  2. Programs

Fixed written quotation

Issued before a single tool comes out of the van.

No-obligation site survey

Free of charge on any job that cannot be priced honestly by phone.

Written warranty

On labor and on every component we supply.

Directly employed teams

Trained, uniformed, insured, never day labor.

The idea

Framed around what actually matters: how long the asset lasts, and how healthy it is to live in.

Most maintenance companies sell tasks. A duct clean. A service visit. A coat of paint. It is an easy way to sell and a poor way to look after a building, because tasks bought one at a time never add up to a maintained property.

We group our work by what it does for the asset instead. Essentials keeps the systems running. Restore brings condition back when it has slipped. Protect holds the whole thing steady over years, with a register, a history and a forward budget.

The practical benefit is that you stop making one-off purchasing decisions about your own home and start managing it, which is both cheaper and considerably less stressful.

Program 01 · From AED 349

The Essentials: General maintenance, done properly

The everyday technical work that keeps a property functioning: cooling, water, power, joinery and the hundred small things that quietly stop working.

Who it is for

One-off repairs, breakdowns, snagging, and the list on the fridge.

What you get

  • A fixed written quotation before any work begins
  • Directly employed, supervised technicians
  • A written record of what was found and what was done
  • A warranty on labor and on every part we supply
  • One point of contact who knows the property
Program 02 · From AED 299

The Restore: Deep cleaning, sanitization and surface recovery

Bringing a property back to the condition it was handed over in: air, water, textiles and stone returned to a state you can actually measure rather than just see.

Who it is for

Move-in and move-out, post-construction, seasonal resets, and anything that has been neglected.

What you get

  • A fixed written quotation before any work begins
  • Directly employed, supervised technicians
  • A written record of what was found and what was done
  • A warranty on labor and on every part we supply
  • One point of contact who knows the property
Program 03 · From AED 1,499 / year

The Protect: Annual stewardship of the whole asset

Continuous, scheduled care with an asset register, a service history and a costed forward plan, so nothing degrades unnoticed and nothing fails at the worst possible moment.

Who it is for

Owners, landlords, portfolios, buildings and facilities teams.

What you get

  • A fixed written quotation before any work begins
  • Directly employed, supervised technicians
  • A written record of what was found and what was done
  • A warranty on labor and on every part we supply
  • One point of contact who knows the property
Choosing

Which program fits you

Your situationStart with
Something is broken right nowThe Essentials
Moving in or moving outThe Restore
Just finished a renovationThe Restore
Property has been neglected for a few yearsThe Restore, then Protect
You own several properties, or you rent yours outThe Protect
Developer warranty is about to expireThe Protect
You manage a building or a portfolioThe Protect, commercial tier
Offers & Guarantees

Four good reasons to book this week

These apply to every service we run, on every property type, without small print you have to hunt for.

01

Same-day slots

We hold a limited number of same-day slots each morning for urgent AC, plumbing and electrical faults. Call before 11:00 and we will tell you immediately whether one is free.

02

Two services, one visit

Book any two services at the same property on the same visit and the second is discounted by 10%. One trip, one team, one invoice.

03

Diagnosis you do not pay twice for

If we diagnose a fault and you go ahead with the repair, the diagnosis is absorbed into the job. You are never charged twice for the same visit.

04

Annual contract credit

Take out an annual maintenance contract within 30 days of any completed job and the value of that job is credited against your first contract year.

Ready When You Are

Not sure which one you need?

Describe the property and what is bothering you. We will tell you where to start, and we will say so if the answer is nothing.

  • Fixed written quotation before any work begins
  • Trained, uniformed, directly employed technicians
  • Same-day attendance for genuine emergencies
  • Written warranty on labor and supplied parts
  • One accountable company for every trade
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