Maintenance that is scheduled, budgeted and off your mind.
Annual Maintenance Contract (AMC) from Downtown Services starts from AED 1,499 per year. Every job is confirmed with a fixed written quotation before work begins, delivered by directly employed technicians and covered by a written warranty. We cover 109 communities across Dubai, Abu Dhabi and Sharjah. Call +971 50 705 3034 or book online.
Issued before a single tool comes out of the van.
Free of charge on any job that cannot be priced honestly by phone.
On labor and on every component we supply.
Trained, uniformed, insured, never day labor.
An annual maintenance contract changes the economics of owning property. Instead of paying emergency rates for failures that could have been anticipated, you pay a known annual figure for a scheduled program that catches problems while they are still small. In a climate this demanding, the difference between planned and reactive maintenance is usually a factor of three or four on total cost across a decade.
Our contracts are built around your property rather than sold from a fixed menu. We survey the building, record every system, agree the visit frequency and set out precisely what is included and what is not. You receive priority scheduling, discounted rates on anything outside the scope, and a single point of contact who knows the property's history.
Every job is confirmed with a fixed written quotation before work begins.
Book a Service Call +971 50 705 3034Book any option individually, or combine several into one scheduled visit.
| AMC option | Price |
|---|---|
| Villa Annual Maintenance Contract Complete coverage for family villas with multiple systems. | From AED 2,999 |
| Apartment Annual Maintenance Contract Straightforward cover for apartments and townhouses. | From AED 1,499 |
| Building & Facility Maintenance Contract Whole-building programs for owners and managers. | From AED 9,999 |
| Commercial & Office AMC Cover designed around business operating hours. | From AED 4,999 |
Starting prices shown. Your final figure is confirmed in a fixed written quotation before any work begins.
Complete coverage for family villas with multiple systems.
Straightforward cover for apartments and townhouses.
Whole-building programs for owners and managers.
Cover designed around business operating hours.
Fixed written quotation issued before work begins, with a written warranty on completion.
The instruments we carry, the values we record, the standards we work to and the materials we install. Ask any contractor for the same four lists before you compare prices.
Every annual maintenance contract (AMC) job follows the same documented seven-stage method, whether it is a single call-out or a full building program.
We visit the property and record every system: AC units with make, model and age, water heaters, distribution boards, pumps, drainage and finishes. That register becomes the backbone of the contract.
We set out exactly what is covered, what frequency each item is serviced at, and what falls outside the contract. The exclusions are written as clearly as the inclusions, because that is where most contracts disappoint people.
Once agreed, visits are scheduled for the whole year in advance and scheduled at both ends. You know in January which weeks the team will be at your property in September.
Planned visits carry out servicing, cleaning, testing and inspection before failures occur. Each visit produces a written report with readings, actions taken and anything to watch.
Between scheduled visits, contract customers go to the front of the queue. Faults on covered systems are attended as a priority and covered call-outs are included rather than invoiced.
Every visit, part, reading and repair is logged against the property. Over time this builds a history that makes diagnosis faster and replacement decisions far better informed.
At renewal we review the year's records with you and provide a forward plan: what is approaching end of life, what should be budgeted for, and what can safely be deferred.
We publish a dedicated page for annual maintenance contract (AMC) in every one of the 109 communities we serve, so you can see local considerations and response times before you call.
These apply to every service we run, on every property type, without small print you have to hunt for.
We hold a limited number of same-day slots each morning for urgent AC, plumbing and electrical faults. Call before 11:00 and we will tell you immediately whether one is free.
Book any two services at the same property on the same visit and the second is discounted by 10%. One trip, one team, one invoice.
If we diagnose a fault and you go ahead with the repair, the diagnosis is absorbed into the job. You are never charged twice for the same visit.
Take out an annual maintenance contract within 30 days of any completed job and the value of that job is credited against your first contract year.
Most residential contracts cover scheduled AC servicing, plumbing and electrical maintenance, minor repairs and unlimited call-outs on covered systems. Major component replacement is normally quoted separately at contract rates, and we state that clearly in the agreement.
Pricing depends on property size, the number of AC units and the systems included. A one-bedroom apartment typically starts around AED 1,499 per year, while a large villa with multiple systems is priced after survey. Every quotation is itemized.
Standard residential contracts include two full preventative visits plus unlimited call-outs on covered systems. Larger properties and buildings usually move to a quarterly or monthly schedule.
Yes. Contracts can be amended mid-term and the annual figure is adjusted proportionally. Many customers begin with AC and plumbing and add electrical or cleaning once they see how the program works.
Yes. We hold contracts for multi-unit buildings, landlord portfolios and commercial premises, with consolidated reporting and a single account contact across every property.
Contract customers receive priority emergency attendance. Emergency response is included for covered systems within the agreed contract hours, and out-of-hours attendance is available at pre-agreed contract rates.
Call, WhatsApp or send the form. Fixed quotation before work begins, every time.
Send us the details of your property and we will respond with an itemized quotation, usually within one working hour.
