Stone brought back to the finish it had on the day it was laid.
Yes. Downtown Services provides tiles and marble restoration throughout Masdar City, Abu Dhabi, starting from AED 349 per project. Every job is confirmed with a fixed written quotation before work begins, carried out by directly employed technicians and covered by a written warranty. Standard bookings are attended within one working day; emergencies are prioritized for the same day. Call +971 50 705 3034 or book online.
Issued before a single tool comes out of the van.
Free of charge on any job that cannot be priced honestly by phone.
On labor and on every component we supply.
Trained, uniformed, insured, never day labor.
Whether you own, rent or manage property in Masdar City, tiles and marble restoration is one of those jobs where the quality of the contractor decides whether you deal with it once or repeatedly. Our approach is built around getting it right the first time.
Masdar City is a sustainability-focused district with high-performance buildings, residential apartments and commercial space.
Masdar City contains a genuine mix of villas, townhouses and apartments, so we scope every inquiry individually rather than applying a single package price across the whole community. Properties in Masdar City are generally well cared for, and the households here tend to prefer a scheduled maintenance relationship over reactive emergency call-outs. We are happy to work either way.
We operate in Abu Dhabi with dedicated crews rather than sending teams down from Dubai, so response times in Masdar City are genuinely local.
Final price confirmed in a fixed written quotation after inspection. No hidden charges, no additions after completion.
Book Now WhatsApp for a Quote| Response times in Masdar City | |
|---|---|
| Standard booking | Next working day in most cases |
| Urgent attendance | Same day, subject to schedule availability |
| Emergency (water or total system failure) | Priority dispatch, including evenings and weekends |
| Written quotation | Issued before any work begins |
This is the full tiles and marble restoration scope available to properties in Masdar City, from single call-outs to scheduled maintenance programs.
Most Masdar City inquiries for tiles and marble restoration start with one of the following symptoms. If any of them sound familiar, the problem will not resolve on its own.
The property stock and setting of Masdar City produce a recognizable pattern of faults. Here is what we see most often.
Every option below can be booked on its own or combined into a single visit, and the second service at the same property is discounted by 10%.
| Marble Polishing option | Price |
|---|---|
| Marble Polishing & Crystallization Full mechanical restoration to a high-gloss or honed finish. | From AED 649 |
| Grout Cleaning, Sealing & Re-Grouting The lines between the tiles, made uniform again. | From AED 449 |
| Tile Fixing & Replacement Hollow, cracked and lifted tiles put right. | From AED 549 |
| Terrazzo & Natural Stone Restoration Specialist treatment for terrazzo, travertine and limestone. | From AED 899 |
| Stone Sealing & Protection Protection that keeps stains out of the stone body. | From AED 349 |
Starting prices shown. Your final figure is confirmed in a fixed written quotation before any work begins at your Masdar City property.
The instruments we carry, the values we record, the standards we work to and the materials we install. Ask any contractor for the same four lists before you compare prices.
Every tiles and marble restoration job we carry out in Masdar City follows the same seven-stage method. It is deliberately documented, because consistency is what makes quality repeatable across a team.
We identify the material, measure the extent of damage and test a small area to establish how the stone responds. Marble, travertine, limestone and engineered stone all demand different sequences.
A sample area is restored so you can see and approve the finish level (matt, honed, satin or high gloss) before we commit the whole floor to a single appearance.
Skirtings, joinery, doorways and adjoining rooms are protected and sealed. Dust containment and water management are set up before any machine touches the floor.
Progressive diamond abrasives cut back the damaged surface layer, removing scratches, etch marks and lippage between tiles. Grit sequence is stepped correctly so no coarse marks are trapped under the finish.
Successive finer grits refine the surface towards the approved finish level. This stage decides whether the floor looks flat and even or patchy under raking light.
Powder polishing or crystallization brings up the final reflection. Grout is cleaned, color-sealed or replaced, and any cracked or hollow tiles are lifted and re-fixed at this stage.
A penetrating sealer is applied and buffed off, the floor is inspected with you under natural light, and we provide written aftercare guidance on which products to use and which to avoid.
Customers in Masdar City tend to arrive after a poor experience elsewhere. These are the differences they notice.
Tell us the property type and what is happening. You will receive a fixed written quotation before anyone starts work.
These apply to every service we run in Masdar City, on every property type, without small print you have to hunt for.
We hold a limited number of same-day slots each morning for urgent AC, plumbing and electrical faults. Call before 11:00 and we will tell you immediately whether one is free.
Book any two services at the same property on the same visit and the second is discounted by 10%. One trip, one team, one invoice.
If we diagnose a fault and you go ahead with the repair, the diagnosis is absorbed into the job. You are never charged twice for the same visit.
Take out an annual maintenance contract within 30 days of any completed job and the value of that job is credited against your first contract year.
Yes. Grout can be deep cleaned, color sealed to a uniform shade, or raked out and replaced with new cement or epoxy grout while leaving the existing tiles in place.
Always. A penetrating sealer is applied on completion of every restoration, and we give you written guidance on which cleaning products will preserve it and which will strip it.
Yes. Scratches and etch marks are surface-level damage in the top layer of the stone. Diamond grinding removes that layer entirely and the subsequent honing and polishing stages restore the finish. In most cases the result is indistinguishable from new.
Yes. Masdar City is one of the Abu Dhabi communities we cover on a regular scheduled route, so tiles and marble restoration bookings here are usually attended within one working day, and genuine emergencies are prioritized for same-day attendance wherever our schedule allows.
Our tiles and marble restoration is starts from AED 349 per project, and the final figure depends on the size and condition of the property and the exact scope required. You always receive a fixed written quotation before any work begins, there are no hourly surprises and no charges added after the fact.
High-performance building systems requiring careful handling is the issue we encounter most frequently in this community, followed by energy-efficiency-focused ac servicing. Knowing that pattern in advance means our technicians arrive with the right parts and the right plan rather than diagnosing from a blank page.
One company, one number and one invoice for every technical service your property needs.
We cover Masdar City as part of a wider route through this part of Abu Dhabi. The same tiles and marble restoration team also works in:
Call, WhatsApp or send the form. We answer every inquiry, and we will tell you honestly if a job is not worth doing.
Send us the details and we will come back with a clear, itemized quotation. If a site visit is needed to price the work honestly, we arrange one free of charge.
